Part of Clyde Coast Tourism Ltd

Private Tours of Scotland

CALL US ON +44 (0) 1475 779166

Terms and Conditions

Booking:

Booking in advance is not always necessary. However we will only reserve your space if you have done so. Reservations will be confirmed on receipt of 100% of the tour price (unless otherwise stated). Bookings are only recognised if paid in full.    

Tour Prices:

The prices listed on the website are valid from 30th March 2018 until 30th March 2019. Tour prices do not include entrance fees, hotels, meals (unless otherwise stated), ferry costs (when needed - guides ferry cost to be paid also), or gratuities.

Payment Options:
We accept the following : Paypal Payments; Bank Transfers; and Cash and Card Payments in person.

Cancellation and Refunds

a) Customer Cancellations:

  • 10% charge for cancellation more than 45 days before tour departure.
  • 20% charge for cancellation 45 - 30 days before tour departure.
  • 50% charge for cancellation 30 - 15 days before tour departure.
  • For cancellation less than 15 days before tour departure, any refund would be solely at our discretion.

Customers may also be liable for costs for cancelled accommodation.


b) Slainte Scotland (Clyde Coast Tourism Ltd) Cancellations:

If we cancel the tour for any reason, we offer a 100% refund on the tour OR an alternative date agreed by the customer.
Refunds will clear into the customer's account within 10 working days (however this may take as long as 14 days depending on the card issuer or bank's policies).

Our Active Walking and Cycling Tours:

Please note that a reasonable level of fitness is required for these tours and Clyde Coast Tourism Ltd cannot assume any responsibility for health problems that may result from these tours. Weather appropriate and suitable performance clothing is advisable - we cannot take responsibility for customers who fail to dress appropriately.


Scottish Outdoor Access Code:

Since much of our tours incorporate the Scottish outdoors, we advise that you look at the Outdoor Access Code before your visit. Clyde Coast Tourism Ltd cannot be held responsible for those who do not adhere to the code. http://www.outdooraccess-scotland.com/

Insurance:
We strongly recommend that travellers arrange suitable travel, medical and cancellation insurance. We cannot accept responsibility for conditions which are outside our control, e.g. the weather, the closure of visitor attractions, road and traffic issues etc. We reserve the right to alter or cancel our tour itineraries where necessary due to weather conditions, road closures, etc.

Clyde Coast Tourism (Slainte Scotland Tours) and the vehicle is insured for passenger and third party claims, as required by law. Although Due care is taken, customers' personal property is carried entirely at their own risk and no responsibility will be accepted for loss or damage thereto. Our guests and customers are urged to ensure they carry   adequate and relevant travel, medical and cancellation insurance. This is an important part of the contract of the tour and must be in place. In the event of client illness, injury of death, then the client must accept responsibility for any medical costs incurred and CLyde Coast Tourism Ltd cannot be liable to refund any part of the tour cost.

Liability

Clyde Coast Tourism (Slainte Scotland Tours) does not accept any liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our negligence, in which case our liability is limited to a maximum of the tour cost. Any activities such as walks or visits to attractions are completely at the clients own risk. We advise to our best knowledge each tours physical, dietary and clothing requirements but we can't make decisions for you.

Clyde Coast Tourism (Slainte Scotland Tours) will use all reasonable and legal means to ensure that the tour starts on time agreed and that it reaches its destination on time. The Company will not incur any liability whatsoever in the event of any delay due to causes or circumstances beyond its control. The circumstances include weather, roads, traffic or any other unforseen circumstance or force majeure.