• Comfortable walking shoes
• Weather-appropriate clothing (waterproof jackets are recommended)
• A reusable water bottle
• Snacks if you prefer, although stops for meals are included in most tours
• A camera or smartphone for capturing the stunning scenery
• Any personal medications or essentials

Scotland's weather is famously unpredictable. You can experience sunshine, rain, and wind all in one day! Average temperatures range from 5°C (41°F) in winter to 19°C (66°F) in summer. Layering your clothing is key to staying comfortable.

No, our tours run in all weather conditions. However, extreme weather may occasionally result in route changes for safety reasons. We always prioritize your well-being and will inform you of any adjustments as early as possible.

The currency is the British Pound (£). While most businesses accept credit and debit cards, we recommend carrying some cash for small purchases in remote areas.

 Scotland does have a tipping culture, typically around 10%. While tipping is not compulsory, it is greatly appreciated if you enjoy your experience.

You can book directly on our website or through our trusted partners like Viator and GetYourGuide. For bespoke tours or group bookings, email us at info@slaintescotland.com.

Our cancellation policy is as follows:

• More than 30 days before the tour date: Full refund of any payments made, minus a 10% administration fee.
• 15-30 days before the tour date: 50% refund of the total cost of the tour.
• Less than 15 days before the tour date: No refunds will be issued. For full terms, please see our Terms and Conditions.

Yes! Please contact us for group discounts or if you are traveling with children under 16.

Our tours typically include transportation, a knowledgeable guide, and entry fees to major attractions. Accommodation is generally not included unless specified in the tour itinerary. Meals are not included unless specified.

Due to limited space, each guest is allowed one small piece of luggage (e.g., a carry-on bag) and a personal item (e.g., a handbag or backpack). Please contact us in advance if you have additional luggage or special requirements, as storage space is restricted.

Yes, we plan regular stops for restroom breaks, meals, and photo opportunities.

Some tours are wheelchair-friendly. Please contact us in advance to confirm if your desired tour can accommodate your needs.

Yes, please inform us of any dietary restrictions when booking so we can arrange appropriate meal stops.

All our tours are conducted in English. However, we provide written tour information in French, German, Portuguese, Spanish, Japanese, and Dutch. Please inform us of your preferred language in advance to ensure your guide has the appropriate materials ready for you. Additionally, many of the sites we visit offer audio guides in various languages to enhance your experience.

Yes, we are proud to collaborate with trusted partners across the UK who offer tours showcasing other regions. If you're interested in exploring beyond Scotland, we can connect you with reputable tour operators who specialize in areas such as England, Wales, and Northern Ireland. Let us know your interests, and we’ll be happy to recommend partners to enhance your travel experience.

During the COVID-19 pandemic, some customers initiated chargebacks through their card issuers, expecting immediate refunds. However, the chargeback process can take up to 90 days to resolve, leading to misunderstandings about the status of funds. We recommend contacting us directly for refund requests to ensure a smoother and quicker resolution. For more information on chargeback timeframes, please consult your card issuer.

We recommend arriving at least 15 minutes before the scheduled departure. If you are delayed, call us immediately at +44 (0)141 628 9779.

Please note that Wi-Fi is not available on our tour buses. We recommend downloading maps or important documents ahead of time, as connectivity can be limited in remote areas.

Yes, if you leave something on the bus, contact us as soon as possible. We will do our best to locate it.